Introduction

Smart Home HQ, LLC has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses the information gathering and dissemination practices for smarthomehq.net and other Smart Home HQ-operated sites.

Collection of your Personal Information

Smart Home HQ collects personally identifiable information, such as your email address, name, phone numbers, mailing address, and other billing information in order to fulfill services ordered from Smart Home HQ. We also collect non-personally identifiable information about your computer hardware and software. This information can include your IP address, browser type, access times, and referring web site addresses. This information is used by us to enhance the operation of our services, to maintain quality of our services, and to provide general statistics regarding the use of our sites.

Use of your Personal Information

Smart Home HQ collects and uses your personal information to operate our sites and deliver the services you have requested. Smart Home HQ may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Smart Home HQ does not sell, rent, or lease its customer lists to third parties. Smart Home HQ may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, fulfill orders for products and/or services, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Smart Home HQ, and they are required to maintain the confidentiality of your information.

Smart Home HQ does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Smart Home HQ keeps track of the web sites and pages our customers visit within Smart Home HQ, in order to determine what services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

Smart Home HQ will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Smart Home HQ or the site; (b) protect and defend the rights or property of Smart Home HQ; and, (c) act under exigent circumstances to protect the personal safety of Smart Home HQ’s clients, or the public.

Use of Cookies

We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Smart Home HQ’s pages, or register with our site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Smart Home HQ web site, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Smart Home HQ’s services or web sites you visit.

Security of your Personal Information

Smart Home HQ secures your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Smart Home HQ will occasionally update this Privacy Policy to reflect company and customer feedback. Smart Home HQ encourages you to periodically review this statement to be informed of how we are protecting your information.

Contact Information

Smart Home HQ welcomes your comments regarding this Privacy Policy. If you believe that Smart Home HQ has not adhered to this Policy, please contact us at legal@smarthomehq.net. We will use commercially reasonable efforts to promptly determine and remedy the problem.